When installing or replacing a TPM, observe the
following guidelines:
Do not remove an installed TPM. Once
installed, the TPM becomes a permanent part of the system
board.
When installing or replacing hardware, HP
service providers cannot enable the TPM or the encryption
technology. For security reasons, only the customer can enable
these features.
When returning a system board for service
replacement, do not remove the TPM from the system board. When
requested, HP Service provides a TPM with the spare system
board.
Any attempt to remove an installed TPM from
the system board breaks or disfigures the TPM security rivet. Upon
locating a broken or disfigured rivet on an installed TPM,
administrators should consider the system compromised and take
appropriate measures to ensure the integrity of the system
data.
When using BitLocker™, always retain the
recovery key/password. The recovery key/password is required to
enter Recovery Mode after BitLocker™ detects a possible compromise
of system integrity.
HP is not liable for blocked data access
caused by improper TPM use. For operating instructions, see the
encryption technology feature documentation provided by the
operating system.
