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Server fails to recognize new memory

Action:

  1. Be sure the memory is the correct type for the server and is installed according to the server requirements. See the server documentation or HP website.
  2. Be sure you have not exceeded the memory limits of the server or operating system. See the server documentation.
  3. Be sure no Event List error messages are displayed in the IML.
  4. Be sure the memory is seated properly.
  5. Be sure no conflicts are occurring with existing memory. Run the server setup utility.
  6. Test the memory by installing the memory into a known working server. Be sure the memory meets the requirements of the new server on which you are testing the memory.
  7. Replace the memory. See the server documentation.