Troubleshooting flowcharts

To effectively troubleshoot a problem, HP recommends that you start with the first flowchart in this section, "Start diagnosis flowchart," and follow the appropriate diagnostic path. If the other flowcharts do not provide a troubleshooting solution, follow the diagnostic steps in "General diagnosis flowchart." The General diagnosis flowchart is a generic troubleshooting process to be used when the problem is not server-specific or is not easily categorized into the other flowcharts.

The available flowcharts include:

• Start diagnosis flowchart
• General diagnosis flowchart
• Power-on problems
  • Server power-on problems flowchart
  • p-Class server blade power-on problems flowchart
  • c-Class server blade power-on problems flowchart
• POST problems flowchart
  • Server and p-Class server blade POST problems flowchart
  • c-Class server blade POST problems flowchart
• Operating system boot problems flowchart
• Server fault indications flowchart
  • Server and p-Class server blade fault indications flowchart
  • c-Class server blade fault indications flowchart