HP Insight Remote Support software delivers
secure remote support for your HP Servers and Storage, 24 X 7, so
you can spend less time solving problems and more time focused on
your business. You can have your systems remotely monitored for
hardware failure using secure technology that has been proven at
thousands of companies around the world. In many cases, you can
avoid problems before they occur. There are two HP Insight Remote
Support solutions:
For small and midsize environments: HP
Insight Remote Support Standard provides basic remote monitoring,
notification/advisories and service dispatch. It is optimized for
environments with 1 to 50 servers and can be installed on a shared
HP ProLiant Windows application server. The software supports HP
EVA storage devices, HP ProLiant, BladeSystems, HP Integrity and HP
9000 servers running Microsoft Windows, Red Hat Enterprise Linux,
Novell SUSE and Novell Netware. Download from the HP website.
For midsize and large environments: HP
Insight Remote Support Pack (formerly Service Essentials Remote
Support Pack) is targeted for larger environments and is integrated
with HP Systems Insight Manager (SIM). It provides comprehensive
remote monitoring, notification/advisories, dispatch and proactive
service support for nearly all HP servers, storage, network and SAN
environments, plus selected Dell and IBM Windows servers that have
a support obligation with HP. It also enables HP to deliver higher
levels of proactive support in line with HP Mission Critical
Services support agreements. Download from the HP website.
Both HP Insight Remote Support solutions are
available at no additional cost to customers with a valid warranty
on HP technology, an HP Care Pack Service or HP contractual support
agreement.
